Redesigning and introducing major flows in an application for mental support and awareness

Scope Of Work

Razkazhi Mi is a web platform and mobile application that connects people with mental health experts. The app itself played a key part in going through self-therapy sessions and booking a live video therapy or text therapy with a specialist. The team partnered up with Unicef to bring young people (U18) to the platform and debunk the taboo around mental health issues.

Scope - UX

We were tasked with:

• Fleshing out the new user personas
• Running a usability audit on the current mobile application and web platform
• Conduct research sessions to determine a new Information Architecture and validate it

Scope - UI & Prototyping

After we cleared and validated all aspects of the new revamped Information Architecture and flows we went ahead and created:

• A Design System tying the web platform and mobile app UI styles, components, and patterns
• All UI layouts of the new and revamped flows
• A high-fidelity prototype for final validation and handoff